Shipping policy
At SofterSkin, we are committed to ensuring that your orders are processed and shipped as quickly as possible.
USA Orders
- Processing Time: All orders are processed within 2 business days purchase.
- Shipping Time: Standard Shipping is 2-5 business days, Expedited Shipping is 2-3 business days.
- Free USA Shipping: We are proud to offer free standard shipping on all orders within the United States.
- Shipping Confirmation: Once your order has been shipped, you will receive an email notification with tracking information.
- Cancellations: Orders can be canceled before they are processed for shipment. Once an order has entered the shipping process, cancellations are no longer possible. We recommend reaching out to us promptly if a cancellation is needed.
Canadian Orders
- Processing Time: All orders are processed within 2 business days purchase.
- Shipping Time: 2-5 days
- Shipping Confirmation: Once your order has been shipped, you will receive an email notification with tracking information.
- Cancellations: Orders can be canceled before they are processed for shipment. Once an order has entered the shipping process, cancellations are no longer possible. We recommend reaching out to us promptly if a cancellation is needed.
United Kingdom Orders
- Processing Time: All orders are processed and shipped out within 72 hours of purchase, excluding weekends and holidays.
- Shipping Time: 6-12 days
- Shipping Confirmation: Once your order has been shipped, you will receive an email notification with tracking information.
- Cancellations: Orders can be canceled before they are processed for shipment. Once an order has entered the shipping process, cancellations are no longer possible. We recommend reaching out to us promptly if a cancellation is needed.